The UX of Algorithms and AI

If your product is an algorithm, or a piece of AI, then it may seem to have little or no user interface. But there is still a user experience to be designed – how does an algorithm with no user interface of its own deliver an appropriate and branded user experience?

Strategic UX for Complex (Socio-Technical) Systems

In healthcare and heavy industry (and much of light industry and commerce) little productive work gets done through the use of single product (or tool) by a single person. And in many sectors there are other individuals (and technologies) that may be as, or more, important than your tools and products. In these contexts the need for a crisp, well-defined Strategic Framework for UX is vital.

The bigger picture – what is Strategic UX and why does it matter?

The design space for good user experience design is infinite. Trying to design a screen, or user interface without an agreed understanding of the bigger picture can be very frustrating, inefficient and unproductive. Strategic UX is about knowing where your design energies should be directed for maximum impact – which people are you designing for; which products and interfaces are most important; and what non-UI constraints have to be considered?